RESEARCH & HOST INTELLIGENCE

Better decisions start with a clearer picture of the market.

The short-term rental community is often one of the least understood parts of a destination’s lodging ecosystem.

Hosts may include professional property managers, individual owners, investors, second-home owners, and local residents. They don’t all operate the same way, and they don’t all have the same relationship with the destination.

What we help Uncover.

Many destination organizations are working with incomplete information. They may have property data without host relationships, regulatory records without context, or informal connections that only reach part of the market.

Our work helps close those gaps.

We look at who’s operating in the market, how hosts and property managers are connected, where influence sits, what communication channels already exist, and where the destination may be missing important voices.

The goal isn’t simply to create a list. It’s to build a more useful understanding of the host community and how it fits into the broader visitor economy.

Hosts & Home Teams™ helps destinations identify who their hosts are, understand how the market is structured, and build more effective ways to engage the people behind the inventory.

How we approach the work.

Every project starts with a clear research question and the decisions the findings need to support.

Depending on the destination, the work may include host and property data review, stakeholder interviews, surveys, market analysis, host segmentation, relationship mapping, policy review, or comparative destination research.

We also conduct commissioned studies focused on broader visitor economy questions, including stakeholder alignment, destination governance, community sentiment, emerging lodging trends, and industry change.

Build a stronger base of information for your DMO Team

If your organization needs to better understand who’s operating in your market, how they’re connected, or what the data is really telling you, Hosts & Home Teams™ can build a research approach around the questions that matter most.