H&HT Presents

THE WORK

Engagements that move destinations forward.


Hosts & Home Teams™ works with destination organizations, tourism leaders, short-term rental professionals, elected officials, hospitality partners, and community stakeholders to strengthen relationships across the visitor economy.

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Our engagements are grounded in research, stakeholder input, and the specific conditions of each destination. The work may focus on a single challenge, such as identifying and engaging a local host community, or a broader issue involving governance, community sentiment, tourism strategy, or cross-sector alignment.

Services are organized across four primary areas:

  • STR and DMO Alignment
  • Research and Host Intelligence
  • Executive Strategy and Facilitation
  • Keynotes and Industry Conversation

Each engagement is customized based on the destination, the people involved, and the decisions that need to be made.

STR and DMO Alignment
Hosts & Home Teams™ helps destination organizations and short-term rental communities develop more practical and productive ways of working together.
Research and Host Intelligence
Hosts & Home Teams™ conducts commissioned research and develops host identification strategies that help destinations better understand their lodging ecosystem, stakeholder relationships, emerging issues, and opportunities for engagement.
Executive Strategy and Facilitation
Hosts & Home Teams™ provides executive advisory, strategic facilitation, coaching, retreat design, and decision support for leaders working through change, conflict, growth, or organizational transition.

STR and DMO Alignment

Hosts & Home Teams™ helps destination organizations and short-term rental communities develop more practical and productive ways of working together.

This work may include stakeholder research, relationship mapping, host outreach, facilitated conversations, alignment planning, and the development of shared strategies.

The goal is to help destinations move beyond reactive conversations and create a clearer structure for communication, collaboration, and decision-making.


Research and Host Intelligence

Many destination organizations do not have a complete understanding of who their local hosts are, how they operate, what they need, or how they currently engage with the visitor economy.

Hosts & Home Teams™ conducts commissioned research and develops host identification strategies that help destinations better understand their lodging ecosystem, stakeholder relationships, emerging issues, and opportunities for engagement.

Research may include surveys, interviews, market analysis, segmentation, stakeholder mapping, and custom studies.

Executive Strategy and Facilitation

Tourism leaders are often responsible for navigating complex issues involving boards, elected officials, industry partners, residents, and internal teams.

Hosts & Home Teams™ provides executive advisory, strategic facilitation, coaching, retreat design, and decision support for leaders working through change, conflict, growth, or organizational transition.

Engagements are designed around the needs of the leadership team and the specific decisions or relationships requiring attention.

Keynotes and Industry Conversation

Hosts & Home Teams™ contributes to the broader tourism conversation through keynotes, conference sessions, original writing, commissioned research, media engagement, and strategic partnerships.

Topics may include STR and DMO alignment, stakeholder trust, destination governance, host engagement, visitor economy systems, and the future of destination leadership.

Presentations are grounded in current research, field experience, and practical application.

Start a Conversation

Whether your destination needs research, facilitation, stakeholder alignment, executive support, or a customized Field Lab, the first step is a conversation about the challenge and the people involved.